Privacy Policy
Last updated: April 2026
1. Who we are
Type 19 Specialists operates the website type19specialists.com. We are based in Lancaster, Lancashire, United Kingdom. For data protection enquiries, contact us at type19specialists@gmail.com.
2. What data we collect
We may collect the following personal data:
- Name, email address, and phone number (via our contact form)
- Order and payment information (processed securely via Stripe)
- Shipping address (for order fulfilment)
- Website usage data (via cookies, if consented)
3. How we use your data
We use your personal data to:
- Respond to enquiries submitted through our contact form
- Process and fulfil orders placed through our shop
- Send order confirmations and shipping updates
- Improve our website and services (anonymised analytics)
4. Legal basis for processing
We process your data on the following legal bases: contractual necessity (order fulfilment), legitimate interest (responding to enquiries, improving our services), and consent (marketing communications, analytics cookies).
5. Data retention
Contact form submissions are retained for 12 months. Order data is retained for 6 years for tax and legal compliance. Analytics data is anonymised and retained indefinitely.
6. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Request restriction of processing
- Data portability
- Object to processing
To exercise any of these rights, contact us at type19specialists@gmail.com.
7. Cookies
We use essential cookies for site functionality. Analytics cookies (Google Analytics 4) are only activated with your consent via our cookie banner. You can withdraw consent at any time.
8. Third-party services
- Stripe — payment processing (Stripe Privacy Policy)
- Google Analytics — anonymised website analytics (consent required)
9. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page will reflect any changes.
10. Complaints
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.